EXCHANGE/ RETURN POLICY 

Our aim is to ensure customer satisfaction. If for any reason you are dissatisfied with a purchase, we’ll assist you with a prompt exchange if the item purchased is in stock, or a refund in form of store credit. For items that are damaged upon arrival, have a manufacturing defect, or shipped out in error, you can request a replacement or a refund in the form of store credit. Once returned item(s) have been received, a refund will be issued to you in 7-10 business days. Request for replacement/refund must be made within 14 days of package receipt date. Email your request or inquiry to info@nekafashion.com.  Also, be sure to include your order number and contact information. Returned items must include the original receipt/packing slip and tags. All returned items are subject to inspection. Returned items must be unworn in the same new condition.
        All non-defective returns will be subjected up to 20% restocking fee. Customers who return non-defective items will be responsibility to pay for the shipping on returned items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.